About Us
About Us

FAQ

Q

What is hardware? What is its purpose?

"Hardware refers to metal products that are widely used in various industries, including manufacturing, construction, electronics, and daily life. These include tools, fasteners, machine components, and cutting tools. The purpose of hardware is to provide essential support for precision manufacturing, efficient construction, and the production of high-quality goods. Hardware tools like ours enable industries to achieve higher precision, durability, and efficiency in their processes.
"

Q

What types of tools do you specialize in?

"We specialize in precision hole processing tools, precision threading tools, CNC tools, and tungsten carbide tools. Our key products include straight shank twist drills, taps, and tungsten carbide coated end mills. For a complete list of our product offerings, please visit the Products section on our website.
"

Q

Do your products meet standards based on different products?

Yes! All our products comply with their respective standards. We offer tools that meet ISO, JIS (Japanese Standards), ANSI (American Standards), and BS (British Standards). Each product specification adheres to the relevant industry standards.

Q

Can I request a sample before placing a bulk order?

Yes, it's free. Free setup

Q

Do you provide after-sales support?

We can provide technical support services, and if there is a quality problem, we can refund unconditionally

Q

What sustainable practices do you follow in production?

Our production and sales processes fully comply with national emission standards, ensuring 100% sustainability. This commitment to sustainability is not only part of our past and present but will continue to guide our future operations as well.

Q

Do you offer customized tools?

Yes! We provide customization services for all the tools listed on our website.

Q

How do I request a custom tool design?

You can reach out to us via the email or WhatsApp links in the header, or through the Contact Us section on our website. We will respond to your inquiry as quickly as possible.

Q

How long have you been in the industry?

Saikeiny was established in 1997, giving us 28 years of history and experience in the industry. We are proud of our rich heritage and extensive expertise.

Q

How do you arrange your public holidays?

Our public holidays strictly follow the official public holiday schedule in China. Please refer to the official Chinese public holiday calendar for details.

Q

Do you participate in conference or trade shows?

Yes! We actively participate in trade shows and exhibitions in both China and the United States. Specific schedules and updates will be posted in the Stories section of our website. Please stay tuned to our page for the latest information.

Q

What payment methods do you accept?

We accept a variety of payment methods, including bank transfers, wire transfers, checks, Visa, Mastercard, Amex, and PayPal.

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